Terms and Conditions
By using the services at Skycrown Casino you agree to be bound by the rules set out in this document. These terms explain your rights and responsibilities, the way we manage accounts, bonuses, deposits and withdrawals, and the standards of conduct we expect from every player. Please read them carefully and contact our support team if anything is unclear.
Acceptance and Scope
These Terms and Conditions form the full agreement between you and the operator. They replace any previous understandings or statements, whether written or verbal. By registering an account or placing a bet you confirm that you have read, understood and accepted every clause. If you do not agree with any part of this document you must stop using the website immediately.
Player Eligibility
You must be at least 18 years old and legally entitled to gamble in the jurisdiction where you live. It is your sole responsibility to confirm that online gambling is permitted in your location. Employees, directors, and anyone directly connected with the operation of the casino are not permitted to play. Only one account per person, household, IP address or shared device is allowed.
Account Registration and Security
When you open an account you must supply accurate, complete and up-to-date information. You are responsible for keeping your username, password and any authentication details confidential. Any activity carried out under your login is regarded as your own. If you suspect unauthorised access you must notify us straight away. We reserve the right to close accounts where false information has been provided or where multiple accounts have been detected.
Identity Verification
To comply with regulatory requirements and to protect all users, we may ask you to verify your identity at any time. This usually involves supplying government-issued photo identification, proof of address and, in some cases, proof of payment method. Until verification is completed, withdrawals may be delayed or restricted. Documents must be clear, legible and unexpired.
Deposits and Withdrawals
Funds can be added to your account using the payment options displayed on the cashier page. All deposits are processed instantly and appear in your balance once confirmed. Withdrawal requests are subject to standard security checks and may require additional identity confirmation. Once approved, processing times depend on the payment provider chosen. We do not charge fees for most transactions, however third-party providers may apply their own charges.
Bonuses and Promotional Offers
From time to time we make welcome bonuses, reload offers, free spins and other promotions available. Each offer has its own specific rules regarding wagering requirements, eligible games, maximum stakes and time limits. Bonus funds and any winnings derived from them remain locked until the stated conditions are met. We reserve the right to remove or adjust promotions without notice and to void bonuses where abuse or bonus hunting is suspected.
Game Rules and Fair Play
All games on the platform operate according to published rules that can be viewed before you play. Random number generators are used for games of chance and are regularly tested for fairness. You agree not to use any automated software, bots, or external aids that could provide an unfair advantage. Collusion, chip dumping, exploitation of software errors or any form of fraudulent behaviour will result in immediate account closure and forfeiture of funds.
Responsible Gambling
We take responsible gambling seriously and provide tools to help you manage your play, including deposit limits, loss limits, session reminders and self-exclusion options. If you feel your gambling is becoming problematic we encourage you to use these tools or contact one of the recognised support organisations listed on our responsible-gaming page. Self-exclusion is binding and we will take reasonable steps to prevent further access during the exclusion period.
Prohibited Conduct
You must not harass other players or staff, post offensive material, attempt to launder money, engage in criminal activity or provide false information to customer support. Any breach may lead to account suspension, permanent ban and reporting to relevant authorities where appropriate. We also prohibit the use of VPNs or other location-masking services to access the site from jurisdictions where we do not accept players.
Intellectual Property
All logos, graphics, game content and software remain the property of the casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the website for personal entertainment only. Copying, modifying, distributing or reverse-engineering any part of the platform is strictly forbidden.
Limitation of Liability
To the maximum extent permitted by law we accept no liability for any direct or indirect loss arising from your use of the site, technical faults, communication delays or errors in game software. The website and all services are provided on an “as is” and “as available” basis without any warranties. Our total liability shall never exceed the amount you have wagered in the preceding twelve months.
Changes to Terms
We may update these Terms and Conditions from time to time to reflect changes in regulations, business practices or for any other reason. The revised version will be published on this page with the date of the last update shown. Your continued use of the platform after any changes constitutes acceptance of the new terms. We recommend you review this document regularly.
Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which the operator holds its licence. Any disputes that cannot be resolved directly between you and us will be settled by the courts of that jurisdiction. You agree to submit to the exclusive jurisdiction of those courts for the purpose of any legal action.
Last updated: 10 March 2025